Privacy Policy / Privacyverklaring

Effective date: 30 January 2026
Last updated: 30 January 2026

1. Who we are (Data Controller)

This website is operated by:

Diane Homeopathie
Therapeutic practice (homeopathy & complementary therapies)
Website: https://dianehomeopathie.com
Email: (info@dianehomeopatie.com)

For the purposes of the General Data Protection Regulation (GDPR / AVG), Diane Homeopathie is the data controller responsible for the processing of personal data collected via this website.

2. Personal data we collect

We only collect personal data that is strictly necessary for the operation of our therapeutic practice and for responding to your requests.

2.1 Contact data

When you contact us via the website (contact form, email), we may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • The content of your message

2.2 Health-related information

If you voluntarily share health-related information (for example when requesting a consultation), this information is:

  • provided solely on your initiative

  • used exclusively for therapeutic purposes

  • handled with strict confidentiality

Health data is considered special category data under Article 9 GDPR and is processed only when necessary for therapeutic care.

3. Purpose of data processing

Your personal data is processed for the following purposes only:

  • responding to inquiries

  • managing appointments and consultations

  • providing therapeutic services

  • maintaining professional communication

  • fulfilling legal and administrative obligations

Your data is never used for advertising, profiling, or automated decision-making.

4. Legal basis for processing

Personal data is processed on the following legal bases:

  • Article 6(1)(b) GDPR – performance of a contract or pre-contractual steps

  • Article 6(1)(f) GDPR – legitimate interest (communication, practice management)

  • Article 9(2)(a) GDPR – explicit consent for health-related data (when applicable)

5. Data retention period

Personal data is retained only as long as necessary, in accordance with professional and legal obligations:

  • Contact inquiries: up to 12 months

  • Client and consultation data: according to applicable professional and legal requirements

  • Administrative data: according to tax and accounting laws

6. Data sharing and third parties

Your personal data:

  • ❌ is never sold

  • ❌ is never shared with third parties for marketing

  • ❌ is never transferred outside the EU without adequate safeguards

Data may be shared only when legally required or with trusted service providers (e.g. hosting provider) strictly for technical operation of the website, under GDPR-compliant agreements.

7. Cookies and website functionality

This website uses only strictly necessary cookies, required for:

  • basic website functionality

  • security

  • language selection

  • session management

No analytics, tracking, or marketing cookies are used.

For more information, please see our Cookie Policy.

8. Data security

Appropriate technical and organizational measures are in place to protect personal data against:

  • unauthorized access

  • loss

  • misuse

  • alteration

This includes secure hosting, HTTPS encryption, and restricted access to personal data.

9. Your rights under GDPR

You have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • request restriction of processing

  • object to processing

  • request data portability (where applicable)

To exercise your rights, please contact us at the email address listed above.

10. Right to lodge a complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority.

In the Netherlands, this is:
Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl

11. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal or operational changes.
The latest version will always be available on this website.